Eindhoven, 26 June 2024 – In line with its mission to solve shipping globally, Sendcloud, the complete shipping platform for e-commerce, announced today its intent to acquire isendu, an Italian shipping automation platform supporting over 1,000 online businesses. Isendu transforms shipping into new sales opportunities, allowing merchants to generate labels in seconds, track shipments from a single dashboard, and optimise post-purchase experiences.
“Shipping is the biggest expense in e-commerce, yet it remains the primary bottleneck to growth. While most online stores lack the power of e-commerce giants like Amazon and Zalando, consumers still expect the same level of service and experience,” explains Rob van den Heuvel, CEO and Co-founder of Sendcloud. “isendu shares this belief, aligning perfectly with our mission to solve shipping globally. We look forward to officially welcoming isendu as part of Sendcloud and will offer them our full support every step of the way.”
With an annual turnover of €741 billion and an increase of 13 % year-on-year, the European B2C e-commerce industry is facing significant growth. Yet, shipping remains a key challenge for many merchants, who struggle with complexity and high costs. Since its inception in 2019, isendu has focused on improving e-commerce for small- and medium-sized businesses, making it an ideal fit with Sendcloud’s complete shipping platform for e-commerce.
“Recognising the disparities in e-commerce, we launched isendu in 2019, intending to help small and medium-sized merchants improve their e-commerce experience,” said Lando Barbagli, CEO and Co-founder of isendu. “Building on Sendcloud’s decade of experience serving over 25,000 customers, we are confident we have found a strong partner to continue our work.”
Sendcloud and isendu have mutually agreed on the key terms of the acquisition, which is expected to be completed by the end of Q3 2024, pending customary reviews and approvals from the relevant regulatory bodies.
About Sendcloud
Sendcloud is the complete shipping platform for e-commerce – enabling retailers, marketplaces, and fulfillment companies to scale their operations and deliver great shipping experiences.
Today’s consumers want to decide where, when, and how they receive an order. But meeting their needs while still making a profit is a challenge. Sendcloud solves this by centralising and automating the entire shipping process. From label printing to branded tracking updates and returns management – Sendcloud lets you own your shipping from checkout to returns.
Backed by Softbank and L. Catterton and trusted by 25,000 companies across Europe, Sendcloud is on a mission to solve shipping globally.
About isendu
isendu is the Italian platform revolutionising e-commerce management by seamlessly integrating all sales channels with express couriers and enhancing post-purchase activities for online sellers. Through an intuitive dashboard, it simplifies order management across all sales channels and provides real-time shipment tracking. isendu optimises customer satisfaction and boosts e-commerce sales through advanced conversational marketing solutions via WhatsApp, driving new sales opportunities.
isendu not only simplifies but also fuels e-commerce growth, supporting the success of online sellers.
