Start shipping smarter today

You can use Sendcloud for free, forever—on the Free plan you’ll only be billed for each shipping label you generate.

Each month, you can ship up to 50 orders using Sendcloud’s pre-negotiated rates.

The Free plan comes with a limited set of features and is tailored to the needs of stores making their first steps in the e-commerce world.

There is no setup fee for Lite, Growth, and Premium plans.

Additional fees may apply in case of complex integrations, custom requests, or managed onboarding. Please check our Enterprise offering and get in touch with one of our shipping experts to receive a custom proposal based on your desired setup.

The level of customer support you receive varies based on your subscription plan. All our customers, regardless of plan, have access to email and live chat support.

For those on our Growth and Premium plans, phone support is also available for more immediate assistance.

Enterprise customers can expect more guided onboarding with technical support throughout the implementation. During and after the onboarding, your dedicated Customer Success Manager will be there to assit you and provide strategic guidance.

You have the flexibility to choose. We offer pre-negotiated shipping rates with various carriers, allowing you to ship without needing your own carrier contract.

However, if you already have a carrier contract and are subscribed to one of our paid plans, you have the option to upload and integrate your existing contract into the Sendcloud platform.

Sendcloud currently supports shipping from eight European nations: Austria, Belgium, France, Germany, Italy, the Netherlands, Spain, and the United Kingdom.

Whether you’re shipping within these countries or expanding your reach globally, we’ve got you covered.

Sendcloud seamlessly integrates with over 50 different shop systems, marketplaces, WMS, and ERPs, including popular platforms like Shopify, WooCommerce, Amazon, and eBay. Click here to view the full list.

Don’t worry if your system isn’t natively supported; you still have options. Sendcloud offers the flexibility to manually create shipments, upload orders via CSV files, or integrate your system through our API.

Sendcloud is designed to accommodate businesses of all sizes. Whether you’re shipping just one parcel a day or scaling up to a thousand, our platform is engineered to grow with you. With over 23,000 satisfied customers relying on our software daily, you can trust that we’re equipped to handle your shipping needs and support your business expansion.

Our range of subscription plans is thoughtfully crafted to meet the unique requirements of businesses at various stages of growth. We offer everything from a basic multi-carrier solution with essential automation features to a comprehensive suite that optimises your entire shipping workflow and enhances the customer experience at multiple touchpoints, from checkout to returns.

Yes. Our Enterprise offering is best tailored to companies that ship more than 10,000 parcels per month or need a custom shipping solution. Learn more.

Yes and yes.

We support B2B, B2C, and C2C marketplaces of all sizes and structures to grow at scale. Whether you’re a new marketplace just starting out, or an established one looking to drive seller growth and increase buyer demand, we can provide you with the right shipping infrastructure. Learn more.

3PL and 4PL businesses can scale easily with our cross-border solutions. Grow your e-commerce customer base by giving your customers easy access to global and local carrier partners. Learn more.

Tracey by Sendcloud is a Shipping Intelligence platform that lets you optimise post-purchase customer experience based on carrier performance insights, smart shipping recommendations, and customer service automation.

It works best for companies that ship large quantities, handle valuable or time-sensitive products, work with multiple carriers, or ship to multiple countries.

Note: Tracey is a separate product and is not a part of any Sendcloud subscription.

Learn more here.