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How Sendcloud works

Solve shipping
once and for all

  • Create shipping labels in seconds.
  • Minimise customer support queries.
  • Deliver a superb customer experience.
Get started for free
More than 2000 five star reviews
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Perfect your delivery journey

Optimise checkout

  • Offer low, pre-negotiated delivery rates and a wide variety of delivery options (green, fast, low-cost, and more)
  • Add a service point map with the biggest network of service points in Europe (~400,000)
  • Provide maximum flexibility with a delivery date picker (available via API only)

Import orders

  • Connect your stores, marketplaces, WMS via 50+ plugins
  • Integrate with your custom system via API
  • Import orders via CSV

Pick & Pack

  • Streamline order processing with our picking & packing feature
  • Print one picking list for multiple integrations
  • Check-off products while you pick to minimise human error

Ship Parcels

  • Use automation to set the shipping method, weight, etc.
  • Print shipping labels in bulk
  • Automatically generate customs documents
  • Schedule carrier pickups at your location

Notify customers

  • Send automatic delivery updates via email and SMS
  • Provide in-depth details on your branded tracking page
  • Let customers check their order statuses right from your website
  • Scaling internationally? Offer tracking in local languages

Manage shipments

  • Centralise your orders from different sales channels.
  • Track shipments from one place, no matter the carrier
  • Submit insurance claims and start investigations into delayed, damaged, or lost parcels

Tackle returns

  • Streamline returns for you and your customers with a self-service return portal
  • Charge customers for the costs of the return labels
  • Customise fees, return options, and add product- or country-specific limitations

Create impact across your organisation

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Warehouse & logistics

  • Save time with automated label generation
  • Minimise shipping errors
  • Discover a more optimised picking and packing flow
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Customer support

  • Reduce Where is my order? questions
  • Manage shipments, all from one place
  • Automate the return process
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Marketing

  • Increase conversion with the best shipping options at discounted rates
  • Drive loyalty with amazing customer experience
  • Improve brand recall by introducing more touchpoints with your brand

Getting started is easy.
Exploring full potential — exciting.

STEP 1

Connect your store

Import orders from your store and other sales channels using one-click integrations, API, or CSV import.

STEP 2

Add your logo

Brand your shipping journey across every touchpoint with customers — think labels, tracking emails, return portal, and more!

STEP 3

Start printing labels

Upload your own carrier contract or ship with Sendcloud’s pre-negotiated rates. Ship within minutes, with any carrier you want.

STEP 4

Explore automation and improve experience

GETTING STARTED

Boost efficiency with automated shipping

Go from order to label in seconds

Take advantage of smart shipping rules to print labels with the correct shipping method applied automatically.

Streamline your picking & packing workflow

Get orders out the door faster, with fewer errors using our picking and packing feature, and your handheld scanner.

Grow globally with ready-made customs documents

Overcome the complexities of international shipping with automatically generated customs documents.

GETTING STARTED

Deliver a memorable customer experience

Exceed expectations at checkout

Offer a wide choice of delivery options at discounted rates. Green, same-day, evening delivery — you name it. Plus, with Dynamic Checkout API, your customers can pick a delivery date that suits them best.

Keep customers updated with tracking notifications

Create a memorable customer experience with branded order tracking or let customers check their parcel status straight from your website.

Offer a quick, self-service return experience

Make returns as smooth as possible with a self-sevice return portal. Your customers can easily generate return labels, while you receive a notification.

And best of all?

Manage your shipping operations, all from one place

Forget the hassle of switching between systems. Unify your sales channels and carriers, all under one roof.

Start shipping smarter today.

Automate your shipping from checkout to returns and exceed customer expectations with a modern delivery experience.

Get started for free