WoodWatch was founded in 2013. It is an international lifestyle brand that designs and sells products such as watches and jewellery made from wood and other natural materials. Three ambitious friends started the brand as a side project, but it quickly grew into a global success. This unprecedented growth has won them several awards, including the FD Gazellen Award from the Financieele Dagblad newspaper.
The importance of a unique and personal shipping experience
8
years using Sendcloud
100
countries shipped to
50
time saved with shipping
COMPANY
The sustainable materials revolution
CHALLENGE
From manual to automatic label printing
‘Since we first founded WoodWatch, we’ve been working with Sendcloud to optimise our shipping process. Eight years ago, we were looking for a shipping solution that could automate label generation and save us lots of time. Sendcloud turned out to be the ideal partner for us, also because it’s the only platform that offers simple integration with our couriers, WooCommerce and Picqer.’
INTERNATIONAL EXPANSION
Multi-courier strategy
What began as a small-scale project by three friends has grown into sales all over the world, in shops and online. Of course, this expansion has created many challenges. ‘We ship to various countries, and we want to use the best couriers for that. Sendcloud lets us use the best couriers in each market at the push of a button.’
INTERNATIONAL EXPANSION
Customs forms
Shipments outside the EU require shippers to fill in multiple customs forms, which can take a lot of time. ‘Where before we had to fill these in manually for each order and print them out, now we have fully automated this with Sendcloud. This not only saves us time but also reduces the chance of manual errors.’
SCALABLE SOLUTION
Expanding fulfilment for other brands
‘At WoodWatch, we place enormous value on the personalisation factor. It quickly became clear to us that there are few fulfilment partners who can offer this service, which is why we decided to do it ourselves. We realised we were so good at it that we started doing personalised fulfilment for other brands. With the help of Sendcloud’s strong and scalable platform, we can also offer those brands automated shipping combined with our personalised service. All from a single shipping environment!’
WoodWatch’s favourite Sendcloud features
Automatic label generation
WoodWatch uses Sendcloud to generate and print shipping labels, which makes shipping more efficient.
Multi-courier
With one click of a button, WoodWatch chooses the best couriers for local and international shipments.
International documentation
Automatically generating customs forms reduces WoodWatch’s personnel costs by half
”"Sendcloud is an extremely dependable partner for scaling up our personalised fulfilment."
Nick HummelHead of Production & Fulfilment, WoodWatch
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