The blog about e-commerce and logistics

E-commerce Logistics Peak Season

Last posting dates for Christmas: Check the carrier deadlines for 2024

The end-of-year holidays are fast approaching — it’s time to start thinking about the last posting dates for Christmas 2024. During this time, carriers are working at full speed to…

Zeldi SmuldersDecember 9, 2024

International Shipping

Your guide to CN22 and CN23 for international shipping

Navigating international shipping regulations can be daunting, especially when it comes to customs declarations—but it doesn’t have to be! In this comprehensive guide, we’ll demystify CN22 and CN23 forms, which…

Zeldi SmuldersDecember 5, 2024

woman taking a parcel from a parcel locker

E-commerce Trends & Insights

How e-commerce can reduce shipping costs with out-of-home delivery

Let’s face it - it’s a tricky time to be running an e-commerce business. Inflation and economic uncertainty are causing consumers to tighten their belts and prioritise price in their…

Caitlin McCarthyDecember 4, 2024

E-commerce Logistics

Delivering a great post-purchase experience: A guide to boost customer loyalty and retention

Picture this: A customer just clicked “buy” on your site. They’re excited, expecting their order to arrive soon, but what happens next? The journey doesn’t end at checkout—it’s just beginning.…

Johanna MenzelNovember 25, 2024

E-commerce Logistics

A complete guide to 3PL for e-commerce retailers

Looking for a faster, more efficient way to handle your e-commerce business’s logistics? You may have heard about third-party logistics (3PL) providers, but aren’t sure where to start. This quick…

Zeldi SmuldersNovember 15, 2024

E-commerce Logistics

Out-of-home delivery is an efficient last mile solution

The e-commerce industry is reaching a critical tipping point. As delivery volumes continue to climb, online retailers and logistics partners are facing a particular set of delivery challenges heading into…

Caitlin McCarthyNovember 13, 2024

International Shipping International Shipping

Commercial invoice: Everything you need to know

A commercial invoice is an essential document needed for international shipping - but seeing as you’re here, you probably already know the basics. Now what you need to know is:…

Zeldi SmuldersNovember 4, 2024

International Shipping

HS code for online retailers: All you need to know

Is your e-commerce business ready to expand to international shipping? Are you considering importing or exporting products from the UK to the global marketplace? Or using drop shipping to supply…

Zeldi SmuldersNovember 1, 2024

E-commerce Trends & Insights

How out-of-home delivery is shaping the future of e-commerce

There’s no denying that the adoption of out-of-home (OOH) delivery is gaining momentum. While at home delivery remains the standard, a recent report conducted by Last Mile Experts found that…

Caitlin McCarthyOctober 24, 2024

E-commerce Trends & Insights

2024 Out-of-Home Delivery Survey: Customers want convenient delivery options

For retailers, outpacing the competition has never been more demanding. As McKinsey & Company noted, "the retail industry has seen as much disruption in the last 5 years as it…

Caitlin McCarthyOctober 24, 2024

International Shipping

EORI number: FAQs for e-commerce & international shipping

The EORI number is an essential code for international shipping, especially for ambitious UK e-commerce businesses that want to grow internationally. In order to export or import from countries within the EU,…

Zeldi SmuldersOctober 18, 2024

International Shipping International Shipping

Incoterms 2020: An overview of everything you need to know

Navigating the complexities of international shipping can be daunting, especially when it comes to mastering the Incoterms rules. These internationally recognized trade terms are crucial for defining the responsibilities of…

Zeldi SmuldersOctober 15, 2024

Using RMA process to handle returns being shipped

E-commerce Returns

RMA Meaning – Understanding Return Merchandise Authorisation

Handling returns can be a huge challenge for e-commerce businesses, but it's absolutely vital to get it right. In a 2022 UK study on Statista, 15% of online shoppers reported…

Serena GuerraOctober 14, 2024

International Shipping

How to localise your customer experience when selling internationally

Scaling internationally comes with many challenges for e-commerce brands, not least the need to continue making each customer’s experience feel personal and relevant. From your online store you have the…

Guest BlogSeptember 20, 2024

E-commerce Returns International Shipping

5 international returns tips for trouble-free processing

Did you know that 81% of online shoppers from Europe and the US regularly return a product when they're not satisfied? Returns come with big hassles for e-retailers. When it…

Zeldi SmuldersSeptember 10, 2024

International Shipping International Shipping

Cheap international shipping: 12 tips to reduce costs

Despite helping an e-commerce business grow, international shipping can be extremely costly and cause many complex issues. And you won’t get loyal customers by passing those fees or problems onto…

Zeldi SmuldersSeptember 6, 2024

International Shipping

International shipping: A guide for e-commerce

The sound of a package being posted through the door is familiar to us all with almost 250 billion parcels sent internationally every year. Whatever your interests, open the internet…

Zeldi SmuldersAugust 23, 2024

Delivery driver using app to scan package barcode in vehicle

Shipping Intelligence

Avoid bad delivery experiences: 7 tips for customer retention

Deliveries make or break the customer experience. With 85% of online shoppers saying they won't return after a bad delivery experience, meeting their expectations is crucial. So, what exactly do…

Serena GuerraAugust 12, 2024

woman sticks label on package in warehouse

International Shipping

How to ship internationally: 7 advanced e-commerce strategies

Navigating the world of international shipping can be daunting for any e-commerce business, but it's a critical component for growth in today's global market. The complexities of how to ship…

Johanna MenzelJuly 29, 2024

International Shipping

How to ensure smooth customs clearance for ecommerce shipments

The dreaded message from the carrier has arrived: your package has been stopped in customs clearance. This frustrating situation can often arise when shipping internationally to or from the UK.…

Johanna MenzelJune 19, 2024

International Shipping

Your ultimate glossary for international shipping terms

Welcome to your comprehensive guide to international shipping terms! Navigating the intricate world of international shipping customs can often feel like learning a foreign language. With a myriad of complex…

Johanna MenzelJune 7, 2024

The blog about E-commerce and Logistics

Featured

How out-of-home delivery is shaping the future of e-commerce

Last posting dates for Christmas: Check the carrier deadlines for 2024

Your guide to CN22 and CN23 for international shipping

How e-commerce can reduce shipping costs with out-of-home delivery

Delivering a great post-purchase experience: A guide to boost customer loyalty and retention

A complete guide to 3PL for e-commerce retailers

Out-of-home delivery is an efficient last mile solution

Commercial invoice: Everything you need to know

HS code for online retailers: All you need to know

How out-of-home delivery is shaping the future of e-commerce

2024 Out-of-Home Delivery Survey: Customers want convenient delivery options

EORI number: FAQs for e-commerce & international shipping

Incoterms 2020: An overview of everything you need to know

RMA Meaning – Understanding Return Merchandise Authorisation

How to localise your customer experience when selling internationally

5 international returns tips for trouble-free processing

Cheap international shipping: 12 tips to reduce costs

International shipping: A guide for e-commerce

Avoid bad delivery experiences: 7 tips for customer retention

How to ship internationally: 7 advanced e-commerce strategies

How to ensure smooth customs clearance for ecommerce shipments

Your ultimate glossary for international shipping terms

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