Zeldi Smulders

As the busiest time of year approaches for the e-commerce and shipping industry, peak shipping season naturally brings both excitement – and panic. Are you ready to take the rush…

Peak season boosts sales volumes, yet also brings about recurring shipping delays — a great big dent in your customer satisfaction score just waiting to happen. Do you just have…

As an e-commerce business owner, you may be familiar with the fact that last mile delivery is the most crucial stage of your package’s journey. As more and more shoppers…

Is your business losing revenue as it’s hit with more and more return costs? Our research shows that more than half of UK consumers always return a product when they’re…