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As a content marketing specialist, Johanna writes educational and compelling content for Sendcloud. With her many years of experience in the B2B SaaS e-commerce sector and as a grammar and word nerd, she refines content to help 25,000 online stores take their shipping processes to the next level.

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Delivering a great post-purchase experience: A guide to boost customer loyalty and retention

Picture this: A customer just clicked “buy” on your site. They’re excited, expecting their order to arrive soon, but what happens next? The journey doesn’t end at checkout—it’s just beginning....

November 25, 2024

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How to ship internationally: 7 advanced e-commerce strategies

Navigating the world of international shipping can be daunting for any e-commerce business, but it’s a critical component for growth in today’s global market. The complexities of how to ship…

July 29, 2024

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How to ensure smooth customs clearance for ecommerce shipments

The dreaded message from the carrier has arrived: your package has been stopped in customs clearance. This frustrating situation can often arise when shipping internationally to or from the UK….

June 19, 2024

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Your ultimate glossary for international shipping terms

Welcome to your comprehensive guide to international shipping terms! Navigating the intricate world of international shipping customs can often feel like learning a foreign language. With a myriad of complex…

June 7, 2024

Shipping Industry Insights

Navigate the e-commerce landscape with ease. In our annual consumer research, we explore valuable insights and data from 9,000 consumers in Europe and the US.

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